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Business Phone Systems

Next-Generation Features, Unmatched Reliability, Zero Compromise

Proven Performance — The D-Best Difference

Promises are common in our industry, but performance is what really matters. At D-Best Technologies, we deliver measurable results that keep your business connected, protected, and ahead of the competition. Our track record speaks for itself – these aren’t just numbers, they’re a testament to our commitment to excellence and the businesses who trust us with their most critical communications.

99.999% Network Uptime

Experience less than 6 minutes of downtime per year with our ultra-reliable network. Built on redundant, geo-distributed data centers, our system delivers the dependability your business demands, 24/7/365.

1,000+ Active Business Phones

From small offices to large enterprises, businesses across Arkansas trust us with their daily communications. Our expert team handles everything from initial setup to ongoing support, allowing your team to focus on success.

>10K Minutes of AI Analysis

Transform every conversation into actionable insights. Our AI-powered system has analyzed thousands of calls, helping businesses improve customer service, enhance team training, and identify opportunities for growth.

50,000+ Encrypted Business Calls

Your sensitive conversations deserve military-grade protection. We safeguard every call with the same encryption standards trusted by leading financial institutions, ensuring your business communications remain confidential and secure.

Zero Missed Calls During Outages

When the power goes down, your business stays up. Our mobile failover system ensures your team remains connected even during emergencies, keeping your business running when your competitors go dark.

Not All Phone Systems Are Created Equal

Your phone system is a critical part of your business communication. Choosing the right provider isn’t just about dial tone and voicemail – it’s about finding a partner who can deliver the advanced features you need with the reliability you deserve.

Why D-Best Technologies?

Before you make this critical business decision, consider these key factors that set us apart from other providers.

Hover to learn how we stand apart from the competition

Hover and find out how we do it!

Make the Smart Choice!

Don’t let an outdated or inadequate phone system hold your business back. With D-Best Technologies, you get more than just a phone system – you get a complete communication solution backed by over 30 years of local expertise. Our transparent pricing, included enterprise features, and commitment to customer success make us the clear choice for businesses that want to thrive in today’s competitive environment.

Beyond Basic Communication

Modern business requires more than just voice calls. D-Best delivers a complete communication hub with unlimited calling, AI-powered features, and seamless integration across all channels. Our system grows with your business, ensuring you're always equipped with the latest technology without additional infrastructure costs.

Business Continuity Guaranteed

Never miss a business opportunity due to outages or disruptions. Our cloud-based system provides true business continuity with 99.999% uptime, mobile failover, and geo-redundant data centers. Your team stays connected and productive no matter what challenges arise.

Enterprise Features, Local Support

Get Fortune 500 communication capabilities with hometown service. While other providers charge extra for advanced features, we include enterprise-grade call center tools, AI technology, and unlimited conferencing at no additional cost. Plus, our local team provides personalized support whenever you need it.

Future-Proof Investment

Choose a phone system that evolves with your business. Our platform regularly updates with new features and security measures at no extra cost. From compliance requirements to emerging technologies, we ensure your communication system stays ahead of the curve while protecting your investment.

Clear Communication,
Happy Customers

Discover how our solutions have transformed communication for businesses like yours.

"You all are amazing! I appreciate all of you for your help during our new phone installation."
Fort smith - first united Methodist church logo
Diane W
Administrator at First United Methodist Church
D-best - About you - Employee team photo

How Does D-Best
Solve Your Communication Puzzle?

Revolutionize your business communications with D-Best Technologies’ state-of-the-art phone system. Our solution combines eight essential components that seamlessly integrate to create a powerful, efficient, and user-friendly communication platform. From intelligent call management to AI-powered features, our system is designed to enhance productivity, improve customer interactions, and adapt to your evolving business needs.

At the heart of our offering lies the D-Best core, surrounded by eight key features. Each piece of the puzzle works in harmony to deliver a comprehensive communication solution that empowers your business to thrive in today’s fast-paced, interconnected world. Discover how D-Best can transform your voice services and take your business communications to the next level.

Hover over each puzzle piece to find out more:

Enterprise-Grade Call Center

Get a premium call center solution included free with your phone system, featuring real-time agent monitoring, call metrics, and team coaching capabilities. Our smart auto attendant adapts to your business needs with advanced routing capabilities and intelligent ring strategies for optimal call handling.

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One-Click Call Screening

Take control of your business communications by identifying and permanently blocking unwanted numbers at both company-wide and extension-specific levels. The system provides easy management through a web interface to protect your team's productivity from spam and unwanted calls.

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Professional Conference Solutions

Connect face-to-face anytime, anywhere with our user-friendly video conferencing. Enjoy HD video, clear audio, and easy screen sharing from our mobile or desktop apps. Collaborate effectively with no time limits.

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Business-Ready Mobility Suite

Take your office anywhere with cloud-powered mobile and desktop apps that keep your business running even during outages or disruptions. Make calls, send texts, and manage communications using your business phone number from any device while maintaining a professional image.

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Next-Gen Fax Services

Choose between traditional fax machines, email-based eFax, or HIPAA-compliant secure faxing solutions to streamline your workflow. All options eliminate busy signals and ensure reliable fax delivery with automatic archiving.

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Custom-Built Integrations

Get seamless integration between your phone system and business applications through custom-built solutions tailored to your exact needs. Our team creates personalized integrations for instant CRM information display, automatic call logging, and streamlined workflow automation.

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AI-Powered Call Intelligence

Transform your business communications with AI-powered tools including voicemail transcription, professional AI-generated greetings, and advanced call analytics. Custom AI solutions can be tailored to your unique business needs for enhanced efficiency.

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Unlimited Calling Freedom

Experience unlimited calling throughout North America and the Caribbean with no per-minute charges or complicated billing. Our system provides unlimited line capacity to eliminate busy signals and ensure every call is answered.

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Unlimited Calling Freedom

Experience true freedom with a calling solution that eliminates traditional boundaries around communication. Say goodbye to per-minute charges and complicated billing – our simple, flat-rate plan includes unlimited calling throughout North America and the Caribbean.

Never miss another opportunity with our unlimited line capacity. Guarantee your customers will always get through, eliminate busy signals and ensure every call is answered. Whether you’re handling seasonal rushes or experiencing rapid growth, our system scales instantly to meet your needs.

Every account includes all these professional features at no extra charge:

  • Unlimited calls to USA, Canada, Mexico, and major Caribbean destinations
  • Crystal-clear Caller ID and Call Waiting
  • Flexible Call Forwarding to any device
  • Professional Call Hold with custom music
  • Three-Way Calling and Conference Calling for up to 200 participants
  • Custom caller ID options for outbound calls
  • Zero busy signals with unlimited line capacity
Close up of D-best employee on a VOIP headset providing IT Support in Fort Smith

Business-Ready Mobility Suite

Take your office anywhere with our cloud-powered mobile and desktop apps. Unlike other providers who offer basic mobile features, our truly cloud-based system ensures your business keeps running no matter what. Even during power outages, internet disruptions, or other emergencies, your team can stay connected and productive through our mobile app – a critical advantage over traditional phone systems.

Work seamlessly across devices with our streamlined, user-friendly interface. Make calls, send texts, and manage communications using your business phone number from any device. Your clients will never know you’re working from your cell phone or home office, maintaining a consistent, professional image for your business at all times.

Essential features that keep your business running:

  • True business continuity – keep working even during outages or emergencies
  • Text and call using your business number from any device
  • Crystal-clear voice quality on mobile and desktop
  • Simple, intuitive interface anyone can master in minutes
  • Instant access to company directory and call history
  • Seamless switching between desktop and mobile
  • Secure, encrypted communications on all devices
  • Professional presence no matter where you work from

AI Powered Call Intelligence

Leverage the power of artificial intelligence to transform your business communications. From intelligent voicemail handling to advanced call analytics, our AI-powered tools give your business a competitive edge while saving time and improving efficiency.

Experience the future of business communication with AI that works for you. Our voicemail transcription turns messages into readable text, AI voices create professional greetings, and our advanced analytics unlock the hidden potential in every call. Best of all, we can create custom AI solutions tailored to your unique business needs – if you can imagine it, we can build it!

Revolutionary AI features available:

  • Instant voicemail transcription for quick message review
  • Professional AI-generated voice recordings for menus and greetings
  • Call recording with full transcription services
  • Detailed call summaries and key point extraction
  • Sentiment analysis for customer interactions
  • Custom AI solutions tailored to your needs

Professional Conference Solutions

Connect with your team and clients using our flexible conferencing solutions, included at no additional cost. Host large audio conferences with up to 200 participants or engage face-to-face through video conferences with up to 30 users. Whether you’re conducting team meetings, client presentations, or training sessions, our system adapts to your needs.

Choose how you connect – join audio conferences directly from any phone or through our desktop app, while video conferences are easily accessible through our user-friendly computer application or directly on the web. Schedule meetings in advance or start them instantly, with optional password protection for enhanced security.

Our conferencing features include:

  • Audio conferences for up to 200 participants
  • Video conferences supporting up to 30 users
  • Join audio conferences from any phone
  • Easy-to-use desktop and web apps for video meetings
  • Start instant meetings anytime or schedule them in advance
  • Password protection for secure conferences
  • Crystal-clear audio and video quality

One-Click Call Screening

Take control of your business communications by eliminating unwanted calls with our call blocking system.  Our system lets you identify and permanently block unwanted numbers, protecting your team’s productivity and maintaining a professional environment. Whether you’re dealing with persistent spam callers or need to prevent harassment, our voice system puts you in complete control of who can reach your business.

Essential call blocking features:

  • One-click permanent number blocking
  • Company-wide or extension-specific blocks
  • Easy management through web interface
  • Protection from spam and robo-calls

Next-Gen Fax Services

Modernize your fax communications with our flexible fax solutions. Whether you prefer traditional fax machines or want to go fully digital, our system provides options that streamline your workflow while enhancing security and reliability. From simple email-to-fax capability to HIPAA-compliant encrypted faxing, we’ve got you covered.

Choose the perfect fax solution for your business: maintain your existing fax machine with a dedicated fax line, switch to our convenient eFax system for email-based faxing, or implement our secure HIPAA-compliant solution for healthcare and security-focused organizations. Every option eliminates busy signals and ensures your faxes get through reliably.

Comprehensive fax features available:

  • Traditional dedicated fax lines for physical fax machines
  • Simple email-to-fax capability with delivery confirmation
  • Incoming faxes delivered as PDF to your email
  • HIPAA-compliant secure faxing for healthcare providers
  • Enhanced success rates even with older fax systems
  • Zero busy signals with digital fax lines
  • Automatic fax archiving

Enterprise-Grade Call Center

Get a premium call center solution included FREE with your phone system! While other providers charge 2x or more for similar features, our system includes a robust call center package that transforms how you manage your business communications. Monitor agent status, track call metrics, and coach your team in real-time through our intuitive interface – all without paying extra for a call center package.

Plus, our smart auto attendant adapts to your business needs with advanced routing capabilities and intelligent ring strategies. Create sophisticated call flows with time-based routing, holiday schedules, and multi-level menus. Choose from multiple ring strategies to optimize call handling – distribute calls evenly with round-robin, ring all available agents simultaneously for fastest response, or use smart routing like “least offered” and “least answered” to balance workloads effectively.

Powerful call center features included at no extra cost:

  • Real-time agent monitoring and queue management
  • Supervisor modes: Listen, Whisper, and Barge for live call coaching
  • Comprehensive call reports and analytics
  • Custom hold music and promotional messages
  • Advanced call routing with time-of-day scheduling
  • Multiple ring strategies (round-robin, simultaneous, least offered, least answered)
  • Holiday and special event routing options
  • Multi-level menu systems
  • Dynamic caller ID for multiple businesses
  • Unlimited call queues and routing options

Custom-Built Integrations

Experience seamless integration between your phone system and business applications with a custom integration solution.  We build personalized integrations tailored to your exact needs. Whether you want caller information instantly displayed from your CRM or need call data automatically logged into your business systems, our team creates custom solutions that streamline your workflow and enhance customer service. Every integration is built specifically for your business, ensuring you get exactly the functionality you need.

Custom integration possibilities:

  • Instant caller information display from your CRM
  • Automatic call logging in your business systems
  • Two-way data sync between phone system and applications
  • Custom workflow automation
  • Real-time data updates during calls
  • Streamlined customer service workflows

Start Today with Zero Upfront Costs

Transform your business communications without breaking the bank. With our flexible options, you can get started immediately:

      Free professional installation
      No upfront equipment costs with phone rental option
      Just pay your first month of service
      Start experiencing enterprise-grade features right away

Ready for Better Business Communication?

Call us at 479-226-3090 or click below to schedule your free consultation. Get enterprise-grade features and local support with zero risk – just sit back and let us handle the rest.

Gareth Pereria Team member D-best