D-Best Technologies is seeking a smart, motivated individual to work inside our Fort Smith office.
The position is for in-shop repair technician.
In addition to repairing devices, day to day tasks will include assisting customers over the phone, via remote support, and in the office. Good people skills are a requirement. You will interact with customers every day and must be pleasant and able to speak in layman's terms.
It is recommended applicants have either field experience or recent achievements in IT education, such as a degree or certifications. While there are no specific requirements, applicants without knowledge in troubleshooting and repairs won't be considered. We do provide training in the specific processes and programs we use, but we are looking for someone who can already complete basic repairs. This will include tasks like wipe/reinstall, malware cleanup, and hardware diagnostics / replacement.
This is an entry level position, wages from $10 to $13 an hour will be offered dependent on experience, education, and skills.
On the low end, an applicant is expected to have skills in basic troubleshooting, malware cleanup, windows reinstallation, etc.
On the high end, experience is expected, and applicant should be ready for field work or remote support with minimal training.